Tickets and Information
Rules for ticket return / purchase refund
Tickets you may have purchased for Thuringia Bach festival concerts can be returned; the value of the tickets will be fully refunded. Additional costs such as shipping or reservation fees cannot be refunded.
The return and refund process will be exclusively handled by the office of the Thuringia Bach Festival from April 1st, 2020.
If you wish to return your tickets, please send us an e-mail or letter with the following details:
- Order number (15 digits) & the exact e-mail address you have used for your order
- full name of the person who had originally ordered the ticket
- Bank details to which the amount is to be refunded
- a confirmation if you wish a full refund or if you want to donate a part of it to the festival.
Please understand that without this information, the processing of the refund is not possible. All data will of course be treated confidentially.
Please send your request to our office:
Thüringer Bachwochen e.V.
Krämerbrücke 3 | D-99084 Erfurt
Phone +49 (0)361.21698608
info@thueringer-bachwochen.de
Our festival account for donations
Thüringer Bachwochen e.V.
Sparkasse Mittelthüringen
BIC: HELADEF1WEM
IBAN: DE41 8205 1000 0600 0754 43
We do regret this unpleasant situation very much, but hope to be able to handle the reversal of the festival and the ticket sales in the next few weeks individually and personally. And we are already looking forward to an exciting festival season 2021, to which we would like to invite you already today. Hopefully we will all be able to experience unique concerts together again.
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Tickets are available at the relevant tourist information centers of participating cities.
Arnstadt
Tourist-Information Arnstadt
Markt 1 | 99310 Arnstadt | phone +49 (0) 3628 . 60 20 49
Eisenach
Eisenach-Wartburgregion Touristik GmbH
Tourist-Information Eisenach
Markt 24 | 99817 Eisenach | phone +49 (0) 3691 . 79 230
Bachhaus Eisenach
Frauenplan 21 | 99817 Eisenach | phone +49 (0) 3691 . 79 340
ERFURT
360Grad Thüringen Digital Entdecken
Willy-Brandt-Platz 1 | 99084 Erfurt | phone +49 (0) 361 . 37 420
Erfurt Tourismus und Marketing GmbH
Tourist-Information Erfurt
Benediktsplatz 1 | 99084 Erfurt | phone +49 (0) 361 . 66 40 100
Bauer & Hieber Musikalienzentrum
Juri-Gagarin-Ring 27 – 29 | 99084 Erfurt | phone +49 (0) 361 . 66 38 239
(bei J&M Musikland)
Gotha
Tourist-Information Gotha
Hauptmarkt 33 | 99867 Gotha | phone +49 (0) 3621 . 510 450
Jena
Jena Tourist-Information
Markt 16 | 07743 Jena | phone +49 (0) 3641 . 49 80 60
Meiningen
Meininger Tourismusverein e.V.
Tourist Information Meiningen
Markt 14 | 98617 Meiningen | phone +49 (0) 3693 . 44 650
Mühlhausen
Tourist Information Mühlhausen
Ratsstraße 20 | 99974 Mühlhausen | phone +49 (0) 3601 . 40 47 70
Ohrdruf
Buchhandlung am Bachhaus
Marktstraße 15 | 99885 Ohrdruf | phone +49 (0) 3624 . 40 14 81
Weimar
Tourist-Information Weimar
Markt 10 | 99423 Weimar | phone +49 (0) 3643 . 745 745
Online-Ticketing
Concessionary prices
are available for students, individuals doing military service, the unemployed, welfare recipients, and the severely disabled. Proof of entitlement must be shown when purchasing tickets.
Exchange or refunded
Tickets cannot be exchanged or refunded after purchase. No replacements will be provided for missed events. Any changes to the programme, performing artists, and event locations are unintentional yet may occur and do not warrant an exchange or refund of purchased tickets. Visitors can only be let into events after they have begun if the event is not interrupted as a result. However, ticket holders do not have a right to enter an event after it has begun.
Remaining tickets
can be purchased at the door. Ticket sales at the door typically begin one hour before the start of an event.
Ticket prices
All listed ticket prices include system and advanced purchase fees. When ordering online at the website www.thueringer-bachwochen.de or through the telephone hotline, additional fees for reservations and postage may apply.
